Distance Contract

CONFIRMATION

By ordering goods in the online yarn shop Purrfectyarn.com, the consumer (hereinafter “the Buyer”) confirms that they have read the terms and conditions of this Distance Contract (hereinafter “the Distance Contract”), accepts and agrees to them.

WHAT IS A DISTANCE CONTRACT?

A Distance Contract is a contract concluded by and between the consumer (hereinafter “the Buyer”) and the seller (hereinafter “the Seller”) without the simultaneous physical presence of the Supplier and the Buyer but rather through making use of one or more means of distance communication up to and including the time at which the contract is concluded, as well as an established procedure for selling goods or services. The means of distance communication include phone, the Internet, email, etc. (The Consumer Protection Act of the Republic of Latvia).

SUBJECT OF THE DISTANCE CONTRACT

The seller sells the Buyer goods under the terms and conditions of the Distance Contract and deliver them to the address specified by the Buyer after the Buyer has paid for them  (the relevant payment has been credited to the current account with the Seller’s bank.

VALUE ADDED TAX
The prices of goods specified on the website include Latvian value added tax (hereinafter “VAT”), charged in accordance with the laws of the Republic of Latvia. 

 

PAYMENT FOR GOODS

The Buyer may pay for the goods with Paypal, a payment card or by transferring the money to the Seller’s bank account (see the banking details in the section “Information”).

SHIPPING OF GOODS

The Seller will ship the orders by LATVIJAS PASTS (standard shipping). Standard shipping to Europe may take about 1-2 weeks, and between 3 to 5 weeks to non European countries .  The Seller will deliver the orders to LATVIJAS PASTS within 1-2 days of receiving the payment for the order. The Buyer accepts that the Seller is unable to control the speed of handling and delivery times of the orders after they have been accepted by LATVIJAS PASTS. The Buyer may ask the Seller to arrange for expedited shipping at an extra charge (+20 EUR in addition to the standard shipping charges).

SHIPPING AND HANDLING (S&H) CHARGES

Shipping costs are charged at the rates of LATVIJAS PASTS (the rates depend on the weight of the order and the destination country) plus a small handling fee and Latvian VAT 21%. The final price will be determined at the checkout.

 

 

TAXES CHARGED IN OTHER JURISDICTIONS

If the delivery address is in a country outside the European Union, the Buyer may have a duty to pay the taxes and duties charged in the relevant country. The Buyer is fully responsible for payment of such taxes and duties.

RETURNING GOODS
The Buyer may return the goods within 14 working days of receipt of the goods.  
The returned goods may not be used, they must be returned in the undamaged original packing, otherwise they will not be accepted.
The Buyer must inform the Seller about the goods to be returned within three (3) days of receipt of the goods (by sending an email to the address: info@purrfectyarn.com, specifying the number and date of the invoice.  
The Seller will not refund the Buyer’s costs of returning the goods.
ADDRESS FOR RETURNING GOODS

AS Korķa stils

Pernavas iela 86

Riga, LV-1009 

Latvia

Important!

The Buyer will have to pay the costs of returning the goods. The Seller will not refund these costs to the Buyer.

The goods supplied to the Buyer on request of the Buyer (not stocked by Purrfectyarn) or made to the Buyer’s order, knitting pattern magazines and cat badges may not be returned and will not be refunded. Neither will we refund the money for the downloaded knitting patterns.

REFUNDS

We will refund the money for the goods returned within three (3) days of receiving and accepting the returned goods. We will not refund the shipping charges.